Tales from the Cutting Counter:
Yesterday, a 60-something woman came into the store. Her cell phone
rang almost immediately, and she spent the next half an hour browsing
the aisles and chatting in a very loud, clear voice. It quickly
became evident that her conversation was personal and rather gossipy.
As she segued from subject to subject, everyone around her became
privy to financial information, opinions about the parenting habits
of neighbors, snarky comments about acquaintances and so forth. The
chatter was so annoying that my floor manager actually came up to me
and asked if I was listening to it; I replied that it would be
impossible NOT to listen. Eventually, she made her way to the cutting
counter, where I waited hoping that she'd hang up. She told the
person on the other end of her call that she'd call back in 10
minutes and closed her phone. She put a bolt of black fabric on the
counter, asked for a yard of it, and as I was preparing to cut it she
said, "My daughter just moved and she was telling me her
troubles." I looked her dead in the eye and said with as little
expression as possible, "We know." A yard of ponte knit:
$12.99. Leaving somebody speechless: priceless.
Score one for the Nice Fabric Store Lady!
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